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Meet the experts that will answer your questions:

Candice Gallab - Compliance Manager

Candice has a vast amount of experience working in customer facing roles in the finance and retail sectors. In the last year, working at The Richmond Group, Candice has quickly progressed to her current position and is all about improving the customer experience

Tom Bastian - Customer Service Advisor

After spending a year working in Germany as a Tax Free Clerk Tom decided to return to Britain and he soon found a job working in Customer Services and has maintained this passion ever since. The knowledge and experience that Tom has gained make him ideally suited to resolving customer queries and improve the customer experience.

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